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Effective Communication with Families

Objective: To gain recommended practices for effective email, written, and oral communication with families.

Description: Learn what belongs in electronic correspondence, how to navigate oral communication with families, and when to document events in a letter. These practices have governed case management at the secondary level and have fostered trusting relationships with our families.

Advice for Implementation: Explaining yourself and your thought process is not a weakness or suggestive that you did something wrong; rather, it confers on the parent a partnership in the education of their child.

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